Your satisfaction and safety are our priority. Please note the following policy regarding personal use items:

•Personal use products are non-returnable and non-exchangeable for hygiene reasons, unless a clear manufacturing defect is noticed at the time of delivery.

•The customer must report any issue immediately at the time of receiving the order, with photos or video evidence.

•Any request made after the delivery representative leaves or after some time has passed will not be accepted.

•The product must be unused and in its original packaging.

•We reserve the right to decline any return/exchange if the item was used or damaged due to misuse.